Privacy Policy

Responsible for
CORREDURÍA DE SEGUROS SCHIPPERS, S.L.

Purpose
Attention of requests and procedures related to the provision of services and compliance with contractual and pre-contractual obligations inherent to the different activities of CORREDURÍA DE SEGUROS SCHIPPERS, S.L.

Legitimation
Consent of the interested party

Recipients
The company itself and other companies collaborating with CORREDURÍA DE SEGUROS SCHIPPERS, S.L.
Public administrations and agencies for the fulfilment of obligations directly enforceable on CORREDURÍA DE SEGUROS SCHIPPERS, S.L.

Rights
Access, rectify and delete data, as well as other rights, as explained in the Additional Information.

Additional information
See Additional and detailed information on Data Protection.

ADDITIONAL INFORMATION
CORREDURÍA DE SEGUROS SCHIPPERS, S.L. in its commitment to the Protection of the Personal Data of its customers, and as the maximum guarantor of their privacy, has carried out a review of all its business processes and especially those involving the processing of personal data, adapting them to the new requirements of EU regulations, the General Data Protection Regulation (GDPR), implemented appropriate security measures in accordance with the results obtained from the risk analysis carried out and has updated its privacy policies and consequently this Legal Notice.

The User and/or Client guarantees that the data provided are true, accurate, complete and up to date, and is responsible for any direct or indirect damage or harm that may be caused as a result of non-compliance with this obligation. In the event that the data provided belong to a third party, the User and/or Client guarantees that he/she has informed the mentioned third party of the aspects contained in this document and obtained their authorisation to provide their data to CORREDURÍA DE SEGUROS SCHIPPERS, S.L. for the aforementioned purposes.

The Portal may host blogs, forums, and other applications or social networking services in order to facilitate the exchange of knowledge and content. Any personal information provided by the user may be shared with other users of this service, over which CORREDURÍA DE SEGUROS SCHIPPERS, S.L. has no control.

For the purposes of technical security and system diagnostics, in an anonymous or pseudonymised form, CORREDURÍA DE SEGUROS SCHIPPERS, S.L. may record the IP address (Internet access identification number of the device, which allows devices, systems and servers to recognise and communicate with each other). This information may also be used for web performance analysis purposes.

In accordance with the provisions of the applicable personal data protection regulations, the User and/or Client of CORREDURÍA DE SEGUROS SCHIPPERS, S.L. is hereby informed of the following:

1. DATA CONTROLLER

  • CORREDURÍA DE SEGUROS SCHIPPERS, S.L. / C.I.F.: B38065470

Physical offices:

  • Calle La Hoya 69, Local 6, 38400 Puerto de la Cruz.
  • Avenida Los Playeros, 16, 38650 Los Cristianos
  • Avenida Marqués de Villanueva del Prado, Centro Comercial La Cúpula, Local 110, 38400 Puerto de la Cruz

2. PURPOSES OF THE PROCESSING OF PERSONAL DATA

The personal data provided voluntarily by the user, either through the completion of forms – on paper or electronic media – or through e-mail communications or telephone contact, will be included in processing records owned by CORREDURÍA DE SEGUROS SCHIPPERS, S.L. for the following purposes:

  • The processing and management of the request for information and/or advice, pre-contract or contract made by the User and/or Client via this site, telephone, e-mail or other means.
  • The management and control of the services offered through the website, telephone, e-mail or other means, related to advice and the provision of services that may require referral to professionals in the insurance sector or other activities of CORREDURÍA DE SEGUROS SCHIPPERS, S.L. such as real estate and finance.
  • The sending of information on services and products of CORREDURÍA DE SEGUROS SCHIPPERS, S.L., which may be of interest to the user.
  • Manage the Users of the Website and, where appropriate, the activation and administration of registration as a User in the reserved area of the Website.
  • To provide the services included on the Website and/or provide the information requested, whether via the web, email, telephone, WhatsApp or other means. Telephone calls may be recorded in order to guarantee the quality of the service. Emails may report a confirmation of receipt and reading.
  • To manage the contractual or commercial relationship established between CORREDURÍA DE SEGUROS SCHIPPERS, S.L. and Users and/or Clients.
  • To manage the fulfilment of contractual or extra-contractual obligations assumed by CORREDURÍA DE SEGUROS SCHIPPERS, S.L.
  • Manage and maintain a single register of Clients of CORREDURÍA DE SEGUROS SCHIPPERS, S.L., in the promotional system of CORREDURÍA DE SEGUROS SCHIPPERS, S.L.
  • To offer the User personalised products and services or content by obtaining profiles and segmentation or CRM work, expanding and improving those currently available to the Client.
  • In those cases in which the User expressly consents, to send advertising communications and commercial information, by different means (e-mails, telephone, SMS, WhatsApp…), about CORREDURÍA DE SEGUROS SCHIPPERS, S.L., or third parties (always through CORREDURÍA DE SEGUROS SCHIPPERS, S.L. itself), about its activities, products, services, offers, special promotions, as well as documentation of various kinds that may be of interest or useful to the User and/or Client, related to the following sectors, as a result of its collaboration agreements with them), about its activities, products, services, offers, special promotions, as well as documentation of various kinds that may be of interest or useful to the User and/or Client, related to the following sectors: insurance, real estate and finance.

Likewise, in each process where the user provides their personal data, they will be informed of the obligatory or optional nature of their completion, and of the consequences of not providing them.

3. INFORMATION ABOUT THE PROCESSING OF DATA FOR THE SENDING OF COMMUNICATIONS

The data used or provided in the informative and/or promotional communications are processed by CORREDURÍA DE SEGUROS SCHIPPERS, S.L. for purposes consisting of sending electronic communications of an informative nature on professional services of CORREDURÍA DE SEGUROS SCHIPPERS, S.L. or third party collaborators of CORREDURÍA DE SEGUROS SCHIPPERS, S.L. that may be of interest to the User and/or Client.

Consent for the sending of such communications may be revoked at any time in each of the communications received by means of the mechanism provided for this purpose.

The criterion for the conservation of data will be based on the manifestation of opposition to the processing on your part. In any case, you may exercise your rights of access, rectification, deletion, limitation of processing, opposition, portability and the right not to be subject to automated individual decisions by sending an e-mail to schippers@schippers.es attaching a photocopy of your ID card or equivalent document.

4. PERSONAL DATA OF THIRD PARTIES

In the event that the personal data provided by a person other than the user or owner of the data acting as a representative of the latter, said representative guarantees that he/she has informed the owner of the data provided of this Privacy Policy and has obtained his/her authorisation to provide his/her data to CORREDURÍA DE SEGUROS SCHIPPERS, S.L. for the aforementioned purposes. It also guarantees that the data provided are accurate and up to date, being responsible for any damage or loss, direct or indirect, that may be caused as a result of a breach of this obligation.

5. TERM OF CONSERVATION OF PERSONAL DATA

The personal data provided will be kept for as long as the contractual relationship is maintained, their deletion is not requested by the interested party and they must not be deleted because they are necessary for the fulfilment of a legal obligation, for the formulation, exercise and defence of claims, or when their conservation is required to enable the application of any benefit, discount or promotional advantage for the customer.

In the event that the user gives their consent to the processing of their data or exercises their rights of cancellation or suppression, their personal data will be kept blocked at the disposal of the Administration of Justice for the legally established periods in order to attend to any possible liabilities arising from the processing of the same.

6. LEGITIMATION FOR THE PROCESSING OF PERSONAL DATA

CORREDURÍA DE SEGUROS SCHIPPERS, S.L. is legitimised to carry out the processing of personal data on the following grounds:

  • The User and/or Client has given their explicit consent for the purposes described in section 2 of this Policy.
  • The User and/or Client has provided his/her personal data within the framework of a contractual or pre-contractual relationship in order to respond to his/her request for information and/or advice in the field of services related to the insurance, real estate and financial sectors.
  • The User and/or Client has given their informed consent for the sending of commercial communications related to products and/or services of CORREDURÍA DE SEGUROS SCHIPPERS, S.L. that may be of interest to the User and/or Client, for the installation of tracking systems that report on browsing habits in accordance with the Cookies Policy, or for the sending of information requested through contact forms.

There are legal obligations that require the processing of personal data, in accordance with the services provided.

The legal basis for the processing of the personal data of Users and/or Clients by CORREDURÍA DE SEGUROS SCHIPPERS, S.L., resides in letters a), b) and c) of number 1 of Article 6 of Regulation (EU) 2016/679, of 27 April.

7. CATEGORIES OF RECIPIENTS

The personal data of Users and/or Clients of CORREDURÍA DE SEGUROS SCHIPPERS, S.L. may be communicated to the following categories of interested parties:

  • Management companies with which CORREDURÍA DE SEGUROS SCHIPPERS, S.L. has collaboration agreements to enable the execution and correct fulfilment of the contract.
  • Insurance companies with which CORREDURÍA DE SEGUROS SCHIPPERS, S.L. has collaboration agreements to enable the execution and correct fulfilment of the insurance contract.
  • IT service providers, including “cloud computing” services.
  • Public Administrations and Agencies, for the fulfilment of obligations directly enforceable on CORREDURÍA DE SEGUROS SCHIPPERS, S.L. and/or when the corresponding legal authorisation exists.

8. INTERNATIONAL TRANSFERS

At present, CORREDURÍA DE SEGUROS SCHIPPERS, S.L. may carry out international data transfers.

9. RIGHTS OF INTERESTED PARTIES

The User and/or Client may exercise before CORREDURÍA DE SEGUROS SCHIPPERS, S.L. the rights of access, rectification, suppression, limitation of processing, opposition, portability, and to oppose automated individual decisions. Likewise, they may revoke their consent in the event that they have granted it for a specific purpose, and may modify their preferences at any time.

The User and/or Client may exercise any of the rights mentioned in the previous paragraph by sending an e-mail indicating the right they are exercising to CORREDURÍA DE SEGUROS SCHIPPERS, S.L. address: schippers@schippers.es or by sending a signed letter addressed to CORREDURÍA DE SEGUROS SCHIPPERS, S.L, Calle La Hoya 69, Local 6, 38400 Puerto de la Cruz, Santa Cruz de Tenerife, attaching in both cases a copy of their National Identity Card, N.I.E. or passport and the documentation which, where appropriate, supports the request.

The User and/or Client is informed that he/she may address any type of complaint regarding the protection of personal data to the Spanish Data Protection Agency www.agpd.es, the Spanish State Control Authority.

10. UPDATING THE POLICY

This policy has been updated in accordance with the requirements of the Community regulation on Personal Data Protection, the General Data Protection Regulation (GDPR).

We also inform you that this policy may be modified due to changes in the requirements established by the legislation in force at any given time, judicial decisions and jurisprudential changes, as well as changes in the actions and business strategy of CORREDURÍA DE SEGUROS SCHIPPERS, S.L.

The publication, and access by users, will be carried out through this same site, it being understood that the relations established with them prior to the change will be governed by the rules established at the time the Website was accessed for its establishment.